TERMS&CONDITION

SHIPPING POLICY

 

Shipping is only available when ordering from our Website. Delivery fee is depending on the distance. Our products can also be ordered on Uber Eats, Skip The Dishes and DoorDash.

CUSTOMER SERVICE

 

We highly value our customers feedback, please contact us and tell us what you think to the below platforms. Our customer service team will reach out to you within 1-2 business day. 

 

Email:  vegatea.montreal@gmail.com

Phone: 4388680338

 

Facebook page: vegateau

 

Quick chat on our website.

privacy and safety

 

In terms of customer privacy, VeGateau informs the user that some non-personal information but from its navigation can be saved when connecting to the web server.

 

The gathered information is strictly for the use of customer service of VeGateau. It allows us to process your order, to suggest personalized offers and to inform you about our products and services. It is therefore used for the purposes of customer loyalty, administration and statistical analysis only. Customers information will not be exposed to any third party.

In terms of food safety, we care so much about our food quality, all our cupcakes are strictly measured and reach the international food hygiene standard.

 

PAYMENT TERMS

Payment must be made in full and only once at a time of purchase. We accept the following payment terms: 

 

- Visa 

- Mastercard

- Amex

- Paypal 

 

The prices applied are listed on our website and delivery fee will be added. Our product prices are subject to change without notice.